Examples of content used by trade associations to coordinate congressional communication


American Medical Association - The influential trade association's "Guide to Physician Activity" details ways for its members to connect with members of Congress and their staff in order to advocate their stated policy priorities


Electronic Frontier Foundation - A blog post on how to effectively communicate with members of Congress, including details on whether to call or email and how to most effectively communicate the message of EFF members


National Federation of Independent Business - NFIB's Advocacy Now page, detailing the trade association's federal legislative priorities. Also includes ways for association members to track how members of Congress voted on issues of importance to NFIB

National Treasury Employees Union - Links for NTEU members to immediately sent emails and letters to members of Congress on the association's priorities. Also includes ways for members to find their own representative and ways for members to use Twitter to communicate with members of Congress

Non-profit organizations related to constituent communication


Congressional Research Service - CRS, the research arm of Congress, is a tremendous resource for information and analysis related to constituent communication. Here are two CRS reports detailing social media use in Congress: Impact of social media on member communication and Social media adoption by members of Congress


From Voicemail to Votes - The OpenGov Foundation created an impressive interactive website detailing the substantial research project it conducted to examine how members of Congress deal with constituent input

Congressional Management Foundation - CMF has long been an important and influential resource for new members and their staff. It conducts seminars on all aspects of managing a congressional office and has many publications and resources available for both for new members and the general public

Curated selection of scholarly articles and books on congressional constituent communication 


Doctoral dissertation by Claire Abernathy on legislative correspondent management practices and the treatment of constituent opinion

Academic book by Paul Burstein on public opinion, advocacy, and policy in Congress examining whether what the public "gets" what it "wants"


Academic book by Jocelyn Evans and Jessica Hayden examining congressional communication with a specific focus on congressional websites 


Peer-reviewed article by Glassman, Shogan, Straus, and Williams published in Online Information Review examining the Twitter usage of every Senator in 2014 in order to understand the reasons why some Senators use Twitter more frequently than others

Peer-reviewed article by Grose, Malhotra, and Van Houweling published in the American Journal of Political Science studying how members of Congress explain their position on policy issues and constituent attitudes in response to those explanations 

Academic book by Daniel Lipinski analyzing constituent communication over a five-year period showing key partisan differences in the portrayal of congressional activities; i.e. members in the majority generally say Congress is doing a good job while those in the minority say Congress is doing a poor job of governing


Peer-reviewed article by David O'Connell published in Social Media + Society analyzing every Instagram post published by all 534 members of Congress during the first six months of 2018

© 2019 Ted Dahlstrom - Gonzaga University COML Class of 2019

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